Right of withdrawal / return policy

 

You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount, including shipping costs. Only the costs for returning the product from your home to the webshop are for your own account. These costs are approximately 7.25 per package; please consult the website of your carrier for the exact rates.

Damage to the product upon receipt must be reported to us by email or telephone within 24 hours.

If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all delivered accessories and – if reasonably possible – in its original condition and packaging. If the product is damaged or the packaging is more damaged than necessary to sell the product, we may pass on this depreciation of the product to you. Please handle the product with care and ensure it is well-packaged when returned.

To exercise this right, you can contact us via info@nidastore.nl. We will then refund the amount due within 14 days of receiving your return notification, provided the product has already been returned in good order.